Terms and Conditions | floss WORKSHOP art

TERMS AND CONDITIONS - Please take the time to read these terms and conditions.

This website is owned and operated by flossWORKSHOPart via Wix.
These terms set forth the terms and conditions under which you may use this website and services as offered.
By using flossWORKSHOPart Website and the services and information offered on this Website, you approve that you have read, understood, and agree to these terms and conditions.

WHEN BUYING AN ITEM:

You are responsible for reading the full item listing before making a commitment to buy it.
Understand that most goods on this site are original and only one copy is available.
The item will not become yours until it is paid for so make sure you checkout to avoid disappointment.
You input payment details only at check out and not in any correspondence to keep yourself safe.
You understand that delivery times may depend on the time of year and the company providing the service.
We reserve the right to remove the free delivery service at any time if offered.
Overseas delivery charges only on application.

PRICES:

The prices charged for art classes / art are listed on the website.
Pricing and postage information is written against the products.
We reserve the right to change our prices for products/services displayed at any time, and to correct pricing errors that may inadvertently occur.
There is no monetary value replacement for any unused voucher/gift voucher

RETURNS:

Returns are not accepted unless and item is considered damaged or faulty, in which case it will usually be repaired or replaced. This is in line with the Consumer Contracts Regulations 2013 (Formerly 'Distance Selling Regulations') which applies to sales of goods or services to consumers without face-to-face contact. However If you are not delighted with your artwork for any reason, please contact Floss. She will endeavour to replace or amend the art issue in the first instance.
Commissioned art or personalised commissions are not eligible for return/refund:
DAMAGE: In the unlikely event of you receiving damaged goods, we would need to be informed within 24 hours of receipt so please check your artwork carefully on arrival. We will need photographic evidence of the damage. We will require the original packaging and the art product to be returned to us at your own cost. Your consumer statutory rights remain unaffected.

SERVICES:

We may, without prior notice, change the services; stop providing a service or any features of the services we offer.
We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
If you have booked a service that has been removed you will be notified.
if you have booked a service that has been cancelled/postponed you will be given the option to rebook the service.

REFUNDS:

No refund will be given for commissioned/bespoke art.
All sales for virtual classes are final and no refunds or credits will be given before, during or after class - No exceptions can be made due to the nature of our instant access online courses.
No refund can be made for E-Gift vouchers.

CLASS CANCELLATION:

You must contact flossWORKSHOPart at least 48 hours in advance should you need to cancel your booking.
This will enable you to reschedule your session.
It will also allow others to have the opportunity to take your space at short notice using resources that Floss will have prepared. Thank you in advance for your understanding.
Classes cancelled within the 48 hour window will not be rescheduled or refunded.

SUBSCRIPTION:

If subscribed, you agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages).
If you change your mind and no longer want to receive such promotional materials or notices – please notify us at any time.

REPRODUCTION:

The Service and all materials including, software, images, text, graphics, logos, copyrights, photographs, audio, videos, and all Intellectual Property Rights related thereto, are the exclusive property of flossWORKSHOPart and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof, including workshop classes you may attend with us.
Reproduction in any shape or form would constitute as an infringement of these terms and will result in legal action – worldwide.

INTELLECTUAL RIGHTS AND COPYRIGHTS:

We hold the copyright to all content and images (artwork), news, tutorials, videos, reviews, forum posts, and uploaded files and articles, within this Website, including layout design, graphics, data and file content, codes, and databases contained on the Website or in connection with the Services.
You must not use or replicate our copyright material other than as permitted by law. Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by flossWORKSHOPart, in which case we may require you to sign a Licence Agreement.
If you wish to use any of the content, images or other of our intellectual property, you should submit your request to us using the contact form.

ACCESS AND ACCOUNTS:

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms.
You may discontinue use and request to cancel your account and/or any services at any time just pop me an email stating such. Any subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.

CONFIDENTIALITY:

All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy. However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential of third parties ability to intercept and access such information.

OTHER:

This Website may contain links that direct you outside of this Website. These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, it’s contents or any associated website, product or service. We accept no liability for loss or damage arising out of or in connection to your use of these sites.
To the maximum extent permitted by applicable law, in no event shall flossWORKSHOPart, be liable for any indirect, or consequential damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, flossWORKSHOPart assumes no liability or responsibility for any
- errors, mistakes, or inaccuracies of content;
- personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service
- any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

Updated and effective as of August 2023